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SPOTLIGHT

Sue Vineyard's 24th book, "Recognizing Volunteers and Paid Staff: The Art, the Science and a Gazillion Ideas!"

Here is what Sue had to say about the quality and service she continually receives from Kilbourne:
"I have been impressed with the items from K & K for 20+ years...the quality gets better every year! DVS's tell me how pleased their volunteers and staff are to get their items...they really know they are appreciated. These folks are experts at recognition, a subject dear to my heart...I'm glad we have them to count on!"
About us
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Guarantee: We guarantee that every product we sell will be completely satisfactory. Your satisfaction is our main concern. Replacement or refund will be made at your request.

Samples: We will lend samples without obligation.

Delivery: Most of our volunteer and auxilary pins, guards and charm attachments are in stock for prompt shipment. Please allow additional time for delivery in March and April. For reorder of custom awards allow four to six weeks. Additional time is needed if a new die is required. Custom cloth emblems require six weeks.

Artwork & Design Services: Send us your logo, text and ideas [ Fax: 877.967.7007 ] Our service department will help you create that special award. We will provided a sketch at no additional charge or obligation.

photography
over 70 years of experience

Privacy Policy

Review our privacy policy that also governs your use of Our Site and that describes how we handle any personally identifying information you give us.

Kilbourne & Kilbourne ("Kilbourne") respects your privacy. This is the privacy policy ("Privacy Policy") for Kilbourne & Kilbourne web site ("Our Site"). The Privacy Policy describes what personal information we collect from you, how we collect and use your personal information, and your choices about our use and maintenance of your personal information. The Privacy Policy is part of Our Site's user agreement ("Agreement"), and by using Our Site you agree to abide by both the Agreement and our Privacy Policy. We may change the terms of the Privacy Policy from time to time and any change will be effective from the day of posting, so please check this page periodically.

Collection of Your Information

Anonymous Information. When you visit Our Site, the server automatically collects anonymous information such as your IP address, the type of browser you use, and other web site usage information. We may use this information in the aggregate to evaluate how users navigate Our Site.

Personal Information. When you register with Our Site, order any products, or contact us through the Contact Us web page, we collect personally identifying information, such as your name, address, email address, phone number, your credit card number (if you are placing an order), and any personal information you include in a message. We will use this information to process your request, confirm your orders, and to send you email and postal mail messages about our products, services and other information we think might interest you. (Your ability to opt-out of receiving these messages is discussed in the next section.)

Your Ability to Choose

You can let us know that you do not wish to receive information by email or postal mail by selecting the opt-out choice in our registration, order and contact forms, or by contacting us by email at kilbourne@kk-awards.com, by postal mail at Kilbourne & Kilbourne, 83 Princeton Ave
Hopewell NJ 08525, or by phone at (800)967-0800. Please note that, when you make a purchase, we will still contact you to confirm your order or ask necessary questions regarding your order.

Information Shared With Third Parties

We do not rent, sell, or trade your personal information with any third parties. We share your information only with the service providers, such as those that help us fulfill your orders, maintain our database, or provide hosting services or site maintenance, and only for the purpose of providing these services to us or on our behalf. We may also disclose your information under special circumstances where it is necessary to enforce Our Site's Agreement or this Privacy Policy or when we, in good faith, believe that the law requires us to do so.

Access to Your Information

If you want to update or change your information, you can do so online by entering your email and password and revising your data, or contacting us by email at kilbourne@kk-awards.com, or by postal mail at:

Customer Services

Kilbourne & Kilbourne
83 Princeton Ave
Hopewell NJ 08525 USA

or by phone at (800) 967-0800 and asking us to revise your information.

Children

We do not knowingly collect personally identifiable information from anyone under 13 years of age. If we become aware that an under-13-year-old has sent us personally identifiable information, we will use the email address only to respond to that user's one time request and then delete his or her personally identifiable information from our database.

Cookies

Cookies are small files that are placed on your computer hard drive or temporarily in your computer's memory. We use cookies to estimate our total audience size and traffic and to measure which areas are of greatest interest to users. Cookies improve your experience of Our Site by helping you move faster and remembering your orders and your password. You can disable our cookie by turning them off in your browser, but doing so may make it difficult for us to track your orders and recognize you as a registered user.

Security

The personally identifiable information we collect about you is stored on limited access servers. We have implemented appropriate technical and organizational measures, such as limiting access to the data to authorized personnel only and storing data on a secure server, to protect the security of these servers and your personally identifiable information. We also use Secure Socket Layer (SSL) technology to protect the security of your credit card data as it is transmitted to us. Of course, no transmission over the Internet can be guaranteed to be 100% secure. Therefore, you provide us with your information at your own risk.

Comments and Questions

If you have any questions about our collection and treatment of your information, you can send your inquiry through the Contact Us web page, or ask us by email at , by postal mail at: kilbourne@kk-awards.com


Customer Services

Kilbourne & Kilbourne
83 Princeton Ave
Hopewell NJ 08525 USA

or by phone at (800) 967-0800


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